If you have a scheduled appointment, please expect to receive a phone call from our Registration staff who will (1) confirm your information and (2) help with any assistance you may need in signing up for MyChart. This preparation will ensure an efficient appointment check-in on the day of your visit.
Our new Patient Registration kiosks make checking in for your scheduled appointments fast and easy. When you arrive, please head straight to the kiosks after completing health screening at our entrances. Need help? Ask our friendly Registration staff who are there to assist.
Our new Patient Registration kiosks make checking in for your scheduled appointments fast and easy. When you arrive, please head straight to the kiosks after completing health screening at our entrances. Need help? Ask our friendly Registration staff who are there to assist.
Register for your appointment
If you are experiencing COVID-19 symptoms, have been exposed to a known case, or have been instructed by Public Health to get tested, please book an appointment at one of our Assessment Centres.
If you are experiencing moderate symptoms common to COVID-19, the flu or a cold and need to see a doctor, book an appointment for our Cold/Flu/COVID-19 clinic.
If you have been contacted by SHN and your procedure has been scheduled, please complete the online preregistration form 24 to 48 hours before coming for your appointment.
Due to COVID-19, in-person prenatal classes and birthing unit tours have been cancelled until further notice. Online prenatal classes are now available – register to join.
The Scarborough Virtual Urgent Care Clinic is a partnership between SHN and the East GTA Family Health Team that offers urgent care services. If you’re unable to book an appointment with your family doctor or primary care physician, then booking a video appointment with our clinic may be the right option for you.
Coming to SHN
Arriving at the hospital
Patient Registration
If you have a scheduled appointment, please expect to receive a phone call from our Registration staff who will (1) confirm your information and (2) help with any assistance you may need in signing up for MyChart. This preparation will ensure an efficient appointment check-in on the day of your visit.
Our new Patient Registration kiosks make checking in for your scheduled appointments fast and easy. When you arrive, please head straight to the kiosks after completing health screening at our entrances. Need help? Ask our friendly Registration staff who are there to assist.
Call Ahead for Volunteer Assistance (CAVA)
Our Call Ahead for Volunteer Assistance (CAVA) is for anyone planning to visit SHN, but specifically geared towards those living with accessibility challenges. It provides a 24-hour answering service, which patients or loved ones can call the day before their scheduled appointment to “reserve” a volunteer who will meet them at their most convenient entrance. Patients are welcome, and encouraged, to contact the CAVA program at 416-438-2911 ext. 6846 or CAVA@shn.ca to reserve their volunteer.
Information Desks
When you arrive at SHN, there are Information Desks located at the entrances at each hospital. The desks are staffed by volunteers who can answer your questions and help you find your way.
Patient Demographic Data Collection
We ask because we care
In order to address access barriers and health disparities to improve health equity, it is important for us to know who we serve, what their needs are, and how we can improve. The Patient Demographic Data collection will help us understand and plan care we deliver for our patients.
Screening at entrances
Visiting patients
If you are experiencing COVID-19 symptoms, have been exposed to a known case, or have been instructed by Public Health to get tested, please book an appointment at one of our Assessment Centres.
If you have been contacted by SHN and your procedure has been scheduled, please complete the online preregistration form 24 to 48 hours before coming for your appointment.
If you are experiencing moderate symptoms common to COVID-19, the flu or a cold and need to see a doctor, book an appointment for our Cold/Flu/COVID-19 clinic.
Due to COVID-19, in-person prenatal classes and birthing unit tours have been cancelled until further notice. Online prenatal classes are now available – register to join.
The Scarborough Virtual Urgent Care Clinic is a partnership between SHN and the East GTA Family Health Team that offers urgent care services. If you’re unable to book an appointment with your family doctor or primary care physician, then booking a video appointment with our clinic may be the right option for you.
Coming to SHN
Arriving at the hospital
Call Ahead for Volunteer Assistance (CAVA)
Our Call Ahead for Volunteer Assistance (CAVA) is for anyone planning to visit SHN, but specifically geared towards those living with accessibility challenges. It provides a 24-hour answering service, which patients or loved ones can call the day before their scheduled appointment to “reserve” a volunteer who will meet them at their most convenient entrance. Patients are welcome, and encouraged, to contact the CAVA program at 416-438-2911 ext. 6846 or CAVA@shn.ca to reserve their volunteer.
Information Desks
When you arrive at SHN, there are Information Desks located at the entrances at each hospital. The desks are staffed by volunteers who can answer your questions and help you find your way.
Registration
The first thing to do when you arrive at the hospital as a patient is to check in at the admitting desk, where you will register and provide the information we need to begin taking care of you.
Hours of operation
- Monday – Friday, 6 a.m. – 4 p.m.
- Registrations on weekends and off hours are made in the emergency department.
Patient Demographic Data Collection
We ask because we care
In order to address access barriers and health disparities to improve health equity, it is important for us to know who we serve, what their needs are, and how we can improve. The Patient Demographic Data collection will help us understand and plan care we deliver for our patients.