Register for your appointment
All COVID-19 Assessment Centres in Ontario that previously offered walk-in testing have changed to appointment-based testing. If you are eligible to be tested at an Assessment Centre, you can book an appointment with us.
If you have been contacted by SHN and your procedure has been scheduled, please complete the online preregistration form 24 to 48 hours before coming for your appointment.
Due to COVID-19, in-person prenatal classes and birthing unit tours have been cancelled until further notice. Online prenatal classes are now available – register to join.
The Scarborough Virtual Urgent Care Clinic is a partnership between SHN and the East GTA Family Health Team that offers urgent care services. If you’re unable to book an appointment with your family doctor or primary care physician, then booking a video appointment with our clinic may be the right option for you.
Coming to SHN
Arriving at the hospital
Call Ahead for Volunteer Assistance (CAVA)
Our Call Ahead for Volunteer Assistance (CAVA) is for anyone planning to visit SHN, but specifically geared towards those living with accessibility challenges. It provides a 24-hour answering service, which patients or loved ones can call the day before their scheduled appointment to “reserve” a volunteer who will meet them at their most convenient entrance. Patients are welcome, and encouraged, to contact the CAVA program at 416-438-2911 ext. 6846 or CAVA@shn.ca to reserve their volunteer.
Information Desks
When you arrive at SHN, there are Information Desks located at the entrances at each hospital. The desks are staffed by volunteers who can answer your questions and help you find your way.
Registration
The first thing to do when you arrive at the hospital as a patient is to check in at the admitting desk, where you will register and provide the information we need to begin taking care of you.
Hours of operation
- Monday – Friday, 6 a.m. – 4 p.m.
- Registrations on weekends and off hours are made in the emergency department.
Patient Demographic Data Collection
We ask because we care
In order to address access barriers and health disparities to improve health equity, it is important for us to know who we serve, what their needs are, and how we can improve. The Patient Demographic Data collection will help us understand and plan care we deliver for our patients.
Screening at entrances
Please be aware that as part of our safety measures, we will be screening everyone before entering our hospitals.
Visiting patients
At SHN, we are working to ensure a safe environment for everyone entering our hospitals during the COVID-19 pandemic — while remaining committed to compassionate care for patients and families. We understand that visiting can contribute greatly to a patient’s quality of life and well-being.
All COVID-19 Assessment Centres in Ontario that previously offered walk-in testing have changed to appointment-based testing. If you are eligible to be tested at an Assessment Centre, you can book an appointment with us.
If you have been contacted by SHN and your procedure has been scheduled, please complete the online preregistration form 24 to 48 hours before coming for your appointment.
Due to COVID-19, in-person prenatal classes and birthing unit tours have been cancelled until further notice. Online prenatal classes are now available – register to join.
The Scarborough Virtual Urgent Care Clinic is a partnership between SHN and the East GTA Family Health Team that offers urgent care services. If you’re unable to book an appointment with your family doctor or primary care physician, then booking a video appointment with our clinic may be the right option for you.
Coming to SHN
Arriving at the hospital
Call Ahead for Volunteer Assistance (CAVA)
Our Call Ahead for Volunteer Assistance (CAVA) is for anyone planning to visit SHN, but specifically geared towards those living with accessibility challenges. It provides a 24-hour answering service, which patients or loved ones can call the day before their scheduled appointment to “reserve” a volunteer who will meet them at their most convenient entrance. Patients are welcome, and encouraged, to contact the CAVA program at 416-438-2911 ext. 6846 or CAVA@shn.ca to reserve their volunteer.
Information Desks
When you arrive at SHN, there are Information Desks located at the entrances at each hospital. The desks are staffed by volunteers who can answer your questions and help you find your way.
Registration
The first thing to do when you arrive at the hospital as a patient is to check in at the admitting desk, where you will register and provide the information we need to begin taking care of you.
Hours of operation
- Monday – Friday, 6 a.m. – 4 p.m.
- Registrations on weekends and off hours are made in the emergency department.
Patient Demographic Data Collection
We ask because we care
In order to address access barriers and health disparities to improve health equity, it is important for us to know who we serve, what their needs are, and how we can improve. The Patient Demographic Data collection will help us understand and plan care we deliver for our patients.
Screening at entrances
Please be aware that as part of our safety measures, we will be screening everyone before entering our hospitals.
Visiting patients
At SHN, we are working to ensure a safe environment for everyone entering our hospitals during the COVID-19 pandemic — while remaining committed to compassionate care for patients and families. We understand that visiting can contribute greatly to a patient’s quality of life and well-being.