Interpretation Services

Interpretation Services

Scarborough Health Network (SHN) offers free interpretation services for our patients. We are committed to providing the best health care for our patients, which includes quality patient and family centred care and improved health outcomes. Removing barriers to communication is one of the ways in which we can achieve these goals and offer our patients dignity in speaking for themselves. Understanding your concerns, symptoms, and fears is essential to ensuring your safety and privacy.

Services Available

Ask for an interpreter if:

  • English is not your first language
  • You are deaf, deafened or hard of hearing

Full-time interpreters for Tamil and for Mandarin and Cantonese are available to assist with communication between hospital staff, physicians and patients.

The hospital also has telephone interpretation available 24/7 in more than 200 languages. The phones are located in all clinical areas, including patient registration.

How to Access Interpretation Services at SHN

If you require interpretation services, please inform the unit or clinic before arriving for your appointment or let your health care provider know when you get to the hospital.

Services in the Community

All Languages Limited
www.alllanguages.com

421 Bloor St. E. U#306, M4W 3T1

Tel: 416-975-5000

Hours: Mon-Fri 8:30 a.m. – 5:30 p.m. 24/7 by web portal.

Access Alliance Interpretation Services
www.accessalliance.ca

  • 3079 Danforth Ave., M1L 1A8
    Tel: 416-693-8677
  • 761 Jane St., Ste. 200B, M6N 4B4
    Tel: 416-760-8677
  • 340 College St., Ste. 500, M5T 3A9
    Tel: 416-324-8677

Fax: 416-693-1330

Hours: Mon-Fri 9 a.m. – 5 p.m.

Canadian Hearing Society
www.chs.ca

271 Spadina Rd., M5R 2V3

Tel: 416-964-9595
Fax: 416-928-2525

Hours: Mon-Fri 9 a.m. – 5 p.m.

Centre Francophone de Toronto

55 Richmond St. W., M5V 3B1

Tel: 416-922-2672
Fax: 416-922-6624

Hours: Mon-Fri 9 a.m. – 5 p.m.

Multilingual Community Interpreter Services (MCIS)

www.mcis.on.ca

789 Don Mills Road – Suite 1010 North York, ON M3C 1T5

Tel: 416-426-7051
Fax: 416-426-7118
Toll-Free: 1-888-236-8311

Hours: Mon-Fri 8 a.m. – 6 p.m.

Ontario Interpreting Services (OIS)

www.candianhearingsociety.com

271 Spadina Rd., M5R 2V3

Tel: 416-928-2504

Hours: Mon-Fri 9 a.m. – 5 p.m.

RivInt Interpretation Services

www.rivint.ca

2350 Finch Ave. W., U#D
Toronto, ON M3J 3K6

Tel: 416-663-0606
Fax: 416-663-1232
Hotline: 416-462-3718

Hours: Mon-Fri 9:30am – 5:00pm