Planning Your Stay

Ontario Residents

• Ontario residents with valid Ontario Hospital Insurance Plan (OHIP) coverage are not charged for standard hospital services, including unit rooms
• Private or semi-private rooms, ambulance services, uninsured procedures, TV and telephone rentals, crutches/canes/casts, and other supplemental services are available at an additional cost
• If your procedure is not covered by OHIP, you must pay in advance
• If you do not have OHIP coverage, you may be required to pay a deposit to the hospital at the time of admission
• The balance of your account will be due upon discharge from the hospital
• The hospital does not bill insurance companies

Other Canadian Residents

• All Canadian residents insured in their province are covered for standard services in Ontario. You must provide a valid copy of your health card from your home province
• Ambulance services are not covered for residents outside Ontario, and cost $240
• Non-residents, visitors and Canadian residents who do not have provincial health care coverage must pay for all charges incurred (including tests and other procedures)

SHN offers three types of rooms for patients who are admitted:

1. Ward: Four patients to a room
2. Semi-private: Two patients to a room
3. Private: One patient to a room

OHIP covers the standard ward rate, but not the additional cost of private or semi-private rooms. If you want a private or semi-private room, you will pay the difference between the standard ward rate and the accommodation you choose.

Sometimes the private or semi-private rooms are all occupied. If you ask for one and it’s not available, you will be booked into whatever is available. Then, if the type of room you prefer becomes available later, we’ll arrange for you to be transferred.