Visiting Patients

Visiting Patients

At SHN, we value the important role that families and visitors play in supporting patients. We are also committed to the safety of patients, families, and our health care teams.

Due to COVID-19, our visitor policy has changed.

For everyone’s protection NO VISITORS except in the following cases. Only one screened visitor or support person will be permitted for patients meeting the criteria below:

parter or support person with pregnant woman WOMEN IN LABOUR
+1 Partner/Support Person

 

parent or support person with childPAEDIATRIC/NICU PATIENTS
+1 Parent/Support Person

parent or support person with child PATIENTS UNDER THE AGE OF 16
+1 Parent/Guardian

 

IMMINENTLY DYING PATIENTS
+1 Partner/Support Person

PATIENTS WITH SEVERE COGNITIVE OR BEHAVIOURAL CHALLENGE

+1 Attendant/Support Person

All known COVID-19 positive patients will not be allowed visitors.

To support physical distancing, patients and their families must designate only one visitor or support person to be the sole visitor for the duration of the COVID-19 pandemic. This visitor will be permitted entry only once per day. No visitors under the age of 16 are permitted at this time.

SHN will work with our patients and their loved ones to encourage and support alternative forms of communication and interaction during this time, including virtual and telephone visits. This change is difficult for patients and for families, and we appreciate how hard it can be to not see your loved ones.

For questions regarding the new visitor policy, please contact the unit directly.

You can contact Patient Relations at each of our hospitals for questions or concerns relating to our new Visitor Policy:

BIRCHMOUNT
416-495-2701
EXT. 5424

 

CENTENARY
416-284-8131
EXT. 4742

 

GENERAL
416-495-2701
EXT. 6140

Thank you for your understanding and support. Visit our Coronovirus (COVID-19) Information page to learn more.