How to Become a Volunteer

How to Become a Volunteer

Thank you for your interest in joining our dedicated and enthusiastic volunteer team. Becoming involved with Scarborough Health Network volunteer services at any of our three hospitals — Birchmount, General, and Centenary — is a great way to support patients and families in your community.

Application process

1. Complete the Volunteer Application Form

After downloading the form, you will need to fill it out to include as part of your application package.

By completing Section B of the application form, you can accept a conditional offer as a volunteer to Scarborough Health Network. This offer is conditional upon the following:

  • Pre-placement interview
  • Reference check
  • Health screening clearance
  • Vulnerable sector screening (criminal check).

2. Complete the Supporting Forms

You will need to find three people to complete the reference form. This can be an employer, a teacher, coach, clergy, physician, nurse practitioner, social worker or someone who knows you well enough to provide a reference. Family members or friends may not provide a reference.

The Health Screen for Volunteer form will need to be completed by your family physician or a physician at a walk-in clinic.

3. Put together your Application Package

Once you have all the forms completed, please put them together in a package to submit to the Volunteer Services Office. Your package may be electronic if you filled out the forms within the PDFs and/or scanned them.

Your package should include the following:

  • A completed application form (from step 1)
  • Three completed reference forms (from step 2)
  • A completed Health Screening for Volunteers form (from step 2)
  • An updated resume

4. Submit your Application Package

Please send in your entire package one of the following ways:

Mail or drop off to one of our Volunteer Services Offices

3030 Birchmount Avenue
Scarborough, ON M1W 3W3
(Located on the first floor)

3050 Lawrence Avenue East
Scarborough, ON M1P 2V5
(Located on the ground floor)

2867 Ellesmere Road
Scarborough, ON  M1E 4B9
(Located on the first floor of the Margaret Birch Wing)

Email to Volunteer Services

Please email to

Please note:

  • Incomplete packages will not be considered.
  • To become a volunteer, you must be at least 15 years of age.
  • All volunteers are required to have a vulnerable sector screening, which is done after your pre-placement interview.
  • All completed application packages are viewed.

Interview and training process

As a conditionally-accepted candidate for the volunteer program, you will have access to electronic information about the Scarborough Health Network, its mission, vision and values. A face-to-face pre-placement interview will be arranged with you and conducted at the hospital. At this interview we will discuss your interests, your appropriate fit for the volunteer program, professional conduct as well as our processes.

As a selected candidate to join the volunteer program, you must attend an on-site onboarding/orientation session (approximately 2.5 hours) where emergency codes and other policies and procedures will be explained. You will have your ID badge processed, parking activated and receive your uniform. You will also have the opportunity to tour the hospital and meet other new volunteers.

By the end of the onboarding/orientation session all volunteers should have their volunteer placement confirmed.

Training in your volunteer placement will be carried out by an experienced volunteer or supervisor, until you are comfortable with the role and expectations

Contact information

If you have any questions about the application procedure or for more information on volunteering at Scarborough Health Network, please call the volunteer office for the General and Birchmount hospitals at 416-495-2700, or the volunteer office at the Centenary hospital at 416-281-7316. The volunteer offices are open Monday to Friday, from 9 a.m. to 4 p.m.


You are required to make a weekly commitment of one three- to four-hour shift, one day per week for one year.

As a volunteer, you are expected to adhere to policies and procedures regarding confidentiality, dress code and security regulations such as wearing proper identification.

Cost to you

Becoming a volunteer will require your time to complete the application process and the cost of your uniform. A refundable deposit is also required on your ID badge.

However, you will receive the following perks:

  • Free parking
  • Free refreshments while on your shift
  • The Foundation loyalty program discount tag that allows you to receive discounts on purchases at selected stores in the Scarborough area